Illustrative example: an invented 12-person safety supplies trader
A customer's email becomes a quote
The problem
Each inquiry means finding the prices, working out the discount and GST, and typing it all up. Quotes go out late, and mistakes slip through.
The steps
- Paste the email into your AI tool with your price list and quote template.
- AI drafts the quote and lists anything it can't price.
- You check it, fill the gaps, and send it.
The customer's email
“Hi, please quote 200 boxes of nitrile gloves (size M) and 50 safety helmets, delivered to Jurong by Friday. Also 30 pairs of ESD shoes if you have them.”
Time per quote (my estimate)
A person still checks
Prices, quantities, and delivery dates, plus anything that isn't on your price list.

